此翻译是由人工智能自动生成的,可能包含错误。如有疑问,请参阅英文版的原始隐私声明。 关于处理个人信息的基本信息 | |
| 数据控制者 | AMADEUS IT GROUP, S.A. (“艾玛迪斯”, “我们“ 或者 ”我们”) will be the data controller for data processing activities related to the use of CheckMyTrip services (“CMT服务”) available either through the mobile application you have downloaded (“Mobile App”) or through your web browser (“Web App” and together the “Apps”)。 |
| 艾玛迪斯从您那里收集的信息 | Amadeus collects the following categories of data: Identification Data, Contact Data, Travel Data, Communication Data, Marketing Preferences and Technical Data. Further detail is provided below. |
| How Amadeus uses your personal data and what is the legal basis for this use | Amadeus processes your personal data for various purposes including account creation, provision of CMT Services, customer support, analytics and research, service communications, feedback collection, marketing communications, and facilitating third-party bookings. Detailed information about each processing purpose, the categories of data involved, and the corresponding legal basis is provided in the comprehensive table below. |
| 个人信息的接收者 | We may share personal data with Amadeus affiliates, who, due to the nature of the services Amadeus provides as a global travel technology supplier, may be in any location around the world. We may also disclose your information to third parties, business partners, suppliers, subcontractors, and service providers for the performance of any contract we enter into with them. If necessary or legally required we may disclose your personal data to public and government authorities, including public and government authorities outside your country of residence. |
| 国际数据传输 | Amadeus may share your personal data with its affiliates and third-party service providers, this may involve transferring personal data outside the European Economic Area or the United Kingdom. When personal data is transferred to a third country, it will continue to receive adequate protection through contractual or other arrangements put in place with Amadeus´ affiliates and third-party service providers. |
| 保留期 | 艾玛迪斯保留个人数据所需的时间,以实现收集数据的目的,包括满足任何法律要求的目的。特定的保留期与每个独立的处理活动相关联。 |
| 您的权利 | You have the right to access, rectification, erasure, object to the to some of the processing which we carry out, restrict processing of personal data, data portability and the right to lodge a complaint with a supervisory authority in the country that you reside in or, the country of your place of work or the country where the alleged infringement took place. You may also have additional rights if you live in specific jurisdictions. More details are included in the “Your rights” section below. You may exercise your rights by completing 这种形式, 通过电子邮件: privacy.checkmytrip@amadeus.com 或将您的请求发送至我们位于 Calle Salvador de Madariaga, 1, 28027 Madrid (Spain) 的注册办事处。 |
| 附加信息 | 下面提供了有关隐私和数据保护的更多信息。 |
Last Updated: January 2026
This notice describes how AMADEUS IT GROUP, S.A. (“艾玛迪斯”, “我们“ 或者 ”我们”), with registered office at Calle Salvador de Madariaga, 1, 28027 Madrid (Spain), will make use of your data for the purposes of making the Mobile App or Web App and their features available to you, as well as any processing of personal data carried out by Amadeus to provide you with the travel itinerary and assistance services (“CMT Services”). The notice also describes your data protection rights, including the right to object to some of the processing which we carry out. More information about your rights, and how to exercise them, is set out in the “Your rights” section below.
This Notice does not address the collection, use, or disclosure of information through any other means other than the Apps. This Notice does not apply to the personal data that Amadeus may process about you as a traveller. If you are interested in learning more about these other processes, please follow this link.
本通知也独立于提供第三方服务的提供商通过 CMT 服务建议或提供的隐私通知,这些提供商可能会向作为独立控制人的您提供与您对 CMT 服务的使用有关的隐私通知。如果您决定预订或购买通过 CMT 服务建议或提供的第三方服务,您提供的任何个人数据将受这些第三方隐私声明的约束。我们强烈建议您在提供您的个人数据之前阅读此类隐私声明。
本通知不涉及任何第三方的隐私、信息或其他惯例,包括但不限于运营应用程序包含链接的任何网站的任何第三方;或Amadeus可能应您的要求共享个人信息的任何第三方平台(如社交媒体平台),Amadeus对此不承担任何责任。以这种方式共享个人信息时,个人信息的使用将受您要求共享个人信息的第三方平台条款的约束。本应用程序中包含的链接并不意味着我们对链接网站的认可。
We collect and process the following data:
| Category | Detail |
| Identification Data | Your name, surname, username, gender and date of birth |
| Contact Data | Your email address, home address and phone number |
| Travel Data | Travel itinerary and travel details, travel schedules, and travel preferences (seat, meal preferences, etc.). |
| Communication Data | Records of correspondence, your comments, questions, and feedback. |
| Marketing Preferences | Your marketing preferences, including any consents you have given us |
| Technical Data | Information related to the browser or device you use to access our Apps that we may obtain through the use of cookies or similar technologies such as your IP address. We and our service providers may use “cookies” and similar technologies on the Apps. We may use cookies and other technologies to better serve you with more tailored information and facilitate your ongoing access to and use of the Apps and the CMT Services. For detailed information on the cookies we may use and the purposes for which we may use them, see our Cookie 通知. |
We may collect and process additional personal data that you decide to share with us through specific forms, additional privacy and data protection disclosures will accompany any such forms as applicable.
如果您打算向我们提供第三方的个人数据,您有责任在将个人信息传递给我们之前获得该第三方的同意。
您与我们共享的个人信息以及我们在您浏览应用程序时收集的个人信息将被使用、传输和披露(如适用)("......")。加工")在当地法律允许的情况下,用于下述目的:
| 目的 | 处理的数据类别 | 数据收集详情 | 额外细节 | 处理的法律依据 |
| 创建 CMT 账户 | Identification Data Contact Data | 可直接在 CMT 移动应用程序或网络应用程序的注册部分创建 CMT 账户。 | 要获得 CMT 服务,您需要创建一个帐户。我们会根据需要处理您的个人数据,以创建您的 CMT 账户并向您提供 CMT 服务。 | 合同的履行。 |
| 提供 CMT 服务 | Identification Data Contact Data Travel Data Any additional information you may provide us with. | 可能会通过使用 CMT 服务收集个人数据。 您的个人数据可以由您直接提供,也可以从您的乘客姓名记录 (PNR) 中提取。 | We will process your personal data to send you the relevant information and suggestions of services in connection with your trip (flight status, check-in reminders, flight changes, booking services, pre-trip services etc.) | 合同的履行。 |
| Provision of helpdesk and support services related to the CMT Services. | Identification Data Contact Data Communication Data Any other information necessary to solve your problem and to respond any queries that is raised with us, and comments, questions, or feedback. | 当您按照本通知“联系我们”部分所述通过电子邮件联系我们和/或如果您联系我们或我们通过我们的社交媒体页面联系您时,我们将处理您的个人数据。 | We will use your e-mail address to verify your identity, including other relevant personal data by contacting you with necessary information on the CMT Services and e-mail updates on the basis of a contract to which you are a party to. | We have a legitimate interest* in managing our business, providing customer service and resolving any issues or complaints. |
| Perform analytics and research to improve CMT Services. | Identification Data Contact Data Travel Data Technical Data | 个人数据将通过您使用 CMT 服务来收集,包括但不限于通过使用跟踪技术。
| We will anonymize and/ or aggregate any personal data collected through the CMT Services and use it for research, analytical and statistical purposes, to identify preferences, interests and trends, and other activities in the travel and/or hospitality industry, improve our products and to identify products, solutions and services that might be of interest to you. | We have a legitimate interest* in managing our business and improving our services. Where we use cookies or similar technologies, we rely on your consent where required. |
| 提供与 CMT 服务的变更和更新相关的通信。 | Identification Data Contact Data | 为提供 CMT 服务而收集的个人数据将用于向您提供与服务相关的通信。 | 我们将向您发送有关应用程序和/或 CMT 服务的信息,例如我们的条款和条件、政策、通知和/或其他管理信息的变更。 | We have a legitimate interest* in managing our business. |
| 获得反馈 | Contact Data Information you decide to share through surveys and other forms made available to you. | 可能会收集个人数据以获得您的反馈并回答您提出的问题(例如,通过调查、表格或您联系我们时通过电子邮件)。 | Personal data collected through surveys, forms and/or via email will be anonymized and/ or aggregated for research, analytical and statistical purposes, to identify preferences, interests and trends, and other activities in the travel and/or hospitality industry, improve our products and to identify products, solutions and services that might be of interest to you. | 同意。 |
| 商业传播(市场营销) | Identification Data Contact Data Marketing Preferences Additional contact information that may be required when using the subscription form. | 可以通过 CMT 服务的注册表或订阅表收集个人数据,以接收来自艾玛迪斯的商业通讯(例如时事通讯)。 | We will fulfil requests made by you through specific forms to send you commercial communications such as subscriptions and newsletters. | If you are a user of the CMT Services, we have a legitimate interest* in promoting our products and services, and in keeping you informed about updates and offerings that may be relevant to you. If you actively subscribe to receive commercial communications and/or newsletters from Amadeus, we rely on your consent. |
| 方便预订通过CMT服务推荐的第三方服务 | Identification Data Travel Data | 个人数据将通过您使用 CMT 服务来收集。 | We will share your personal data with third parties offering services to facilitate the booking of such services. If you finalize the booking with such third-party providers, they will process your personal data as independent data controllers in accordance with their own privacy statements and practices. | 同意。 |
* Important note: There are instances where we have a legitimate interest to use your data. Our legitimate interest will vary depending on what we are using your data for, and we explain above what the interest is and how it relates to the processing operations that we are carrying out. Please note that when Amadeus relies on legitimate interest as the legal grounds for processing your personal data, we have considered your privacy and carried out a balancing test to verify that your interests and fundamental rights do not override ours. You can obtain more information about this balancing test by using the contact details at the end of the notice.
We may share personal data with Amadeus affiliates, who, due to the nature of the services Amadeus provides as a global travel technology supplier, may be in any location around the world. These Amadeus affiliates may process personal data for the purposes described in this Notice. A link to the complete list of Amadeus affiliates and their locations can be found 这里.
In addition, we may also disclose your information to the following categories of recipients:
| Personal Data Category | Category of Recipient | Why we share your data |
| All relevant data | Business partners, suppliers, subcontractors, and service providers | We share your data with our business partners, suppliers, subcontractors, and service providers, who will process it on our behalf for the purposes identified above. In particular, we use third party technology and platform providers for website hosting, maintenance, email service delivery. |
| Technical Data | Analytics and search engine providers | For the improvement and optimization of our Apps and the CMT Services. |
| All relevant data | Affiliates or other third parties | To complete possible reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of our business, assets or stock (including without limitation in connection with any bankruptcy or similar proceedings). |
| All relevant data | Public and Government authorities | To comply with legal requirements and respond to requests, to enforce our terms and conditions and protect our operations or those of any of our affiliates, to protect our rights, privacy, safety, property, and/or that of our affiliates, you, or others; and to permit us to pursue available remedies or limit the damages that we may sustain. |
Identification Data Contact Information Travel Data And other relevant data requested by the third party | Third party booking provider | If you initiate a booking processed for third-party services made available or suggested through CMT Services, we may also process your personal information to pre-fill some mandatory information requested by such third-party provider in order to facilitate your booking process. This personal information will be used by the third-party provider as necessary for your booking process and will be processed in accordance with the third-party’s applicable privacy terms. |
Where such disclosures take place Amadeus requires the appropriate technical and organizational security measures to be in place to protect personal data, and for personal data to be processed lawfully. Amadeus only allows affiliates and third-party service providers to use personal data for specified purposes and in accordance with Amadeus’ instructions. Any sharing of personal data using third party platforms would be governed by the terms of the third-party platform used.
When Amadeus shares your personal data with its affiliates and third-party service providers who process personal data on behalf of Amadeus, this may involve transferring personal data outside the European Economic Area (“EEA“) or the United Kingdom. When personal data is transferred to a third country, it will continue to receive adequate protection through contractual or other arrangements put in place with Amadeus´ affiliates and third-party service providers. For these transfers, at least one of the following appropriate safeguards will be implemented:
Further information on the appropriate safeguards used when transferring personal data outside the EEA or the UK can be requested through the contact details set out below in the section legal rights. When requesting this information please make a reference to the transfer of personal data outside the EEA or the UK.
艾玛迪斯保留个人数据所需的时间,以实现收集数据的目的,包括满足任何法律要求的目的。
请注意,在您向我们提供详细信息的任何表格上,我们可能会根据表格中定义的具体建议指定我们打算保留数据的时间段。
Furthermore, if a CMT account remains inactive for a continuous period of two years, Amadeus will delete the associated personal data, unless a longer retention period is required by law or necessary for legal purposes. Any activity within the account during this period will reset the inactivity timer.
You have the following rights:
| Right | Summary |
The right of access
| Enables you to receive a copy of your personal data |
The right to rectification
| Enables you to correct any inaccurate or incomplete personal data we hold about you |
The right to erasure
| Enables you to ask us to delete your personal data in certain circumstances |
The right to restrict processing
| Enables you to ask us to halt the processing of your personal data in certain circumstances |
| The right to object | Enables you to object to us processing your personal data on the basis of our legitimate interests (or those of a third party), including processing for direct marketing purposes or profiling for purposes of direct marketing, or where we are performing a task in the public interest. Your objection will be upheld, and we will cease processing your personal data, unless the processing is based on compelling legitimate grounds or is needed for the exercise or defence of legal claims that may be brought by or against us.
|
The right to data portability
| Enables you to request us to transmit personal data that you have provided to us to a third party without hindrance, or to give you a copy of it so that you can transmit it to a third party, where technically feasible |
| In France: The right to instruct us regarding the use of your personal data after your death | Enables you to instruct us on the processing (retention, deletion, and disclosure) of your personal data after your death. You can change or revoke such instructions at any time. |
| In the UK: the right to make a complaint to us | If you have unresolved concerns, you have the right to complain to us (using the details set out in ‘Contacting us’ below) |
These rights may be limited, for example if fulfilling your request would reveal personal data about another person, or if you ask us to delete information which we are required by law or have compelling legitimate interests to keep.
Wherever we rely on your consent, you have the right to withdraw that consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal. We may, however, have other legal grounds for processing your data for other purposes, such as those set out above.
In some cases, we are able to send you direct marketing without your consent, where we rely on our legitimate interests. You have an absolute right to optout of direct marketing, or profiling we carry out for direct marketing, at any time. You can do this by following the instructions in the communication where this is an electronic message, or by contacting us using the details set out below.
You may exercise your rights by completing 这种形式,通过电子邮件发送请求: privacy.checkmytrip@amadeus.com 或将您的请求发送到适用的注册办事处。
尽管艾玛迪斯打算谨慎处理您的任何请求和/或索赔,并谨慎处理您的个人数据,但您有权向相关数据保护机构提出任何索赔或投诉。
We may update this privacy policy notice at any time, and we will provide you with a new privacy notice when we make any substantial updates. We may also notify you in other ways from time to time about the processing of your personal data.
如果您对本通知有任何疑问,请通过以下方式联系我们 privacy.checkmytrip@amadeus.com.对于所有其他查询,特别是功能问题或帐户访问查询,请通过电子邮件与我们联系: feedback@checkmytrip.com.
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