Last Updated: January 2026

What this notice covers

This notice describes how AMADEUS IT GROUP, S.A. (“Amedeo”, “noi" o "noi”), with registered office at Calle Salvador de Madariaga, 1, 28027 Madrid (Spain), will make use of your data for the purposes of making the Mobile App or Web App and their features available to you, as well as any processing of personal data carried out by Amadeus to provide you with the travel itinerary and assistance services (“CMT Services”). The notice also describes your data protection rights, including the right to object to some of the processing which we carry out. More information about your rights, and how to exercise them, is set out in the “Your rights” section below.

This Notice does not address the collection, use, or disclosure of information through any other means other than the Apps. This Notice does not apply to the personal data that Amadeus may process about you as a traveller. If you are interested in learning more about these other processes, please follow this link.

La presente Informativa è inoltre indipendente dalle informative sulla privacy che i fornitori che offrono servizi di terze parti suggeriti o resi disponibili tramite i Servizi CMT potrebbero fornirti, in qualità di controllori indipendenti, in relazione al tuo utilizzo dei Servizi CMT. Se decidi di prenotare o acquistare servizi di terze parti suggeriti o resi disponibili tramite i Servizi CMT, tutti i dati personali che fornisci saranno soggetti alle informative sulla privacy di queste terze parti. Ti consigliamo vivamente di leggere tali informative sulla privacy prima di fornire i tuoi dati personali.

La presente Informativa non riguarda, e Amadeus non è responsabile, della privacy, delle informazioni o di altre pratiche di terzi, inclusi, a titolo esemplificativo e non esaustivo, i terzi che gestiscono siti a cui le App contengono un link; o qualsiasi piattaforma di terzi, come ad esempio una piattaforma di social media, con cui Amadeus può condividere informazioni personali su richiesta dell'utente. Laddove le informazioni personali vengano condivise in questo modo, l'utilizzo delle informazioni personali sarà disciplinato dai termini della piattaforma di terze parti con cui l'utente ha richiesto la condivisione delle informazioni personali. L'inclusione di un link in questa App non implica l'approvazione del sito collegato da parte nostra.

Informazioni che Amadeus raccoglie dall'utente

We collect and process the following data:

We may collect and process additional personal data that you decide to share with us through specific forms, additional privacy and data protection disclosures will accompany any such forms as applicable.

Se intendi fornirci i dati personali di una terza parte, è tua responsabilità ottenere il consenso da tale terza parte prima di trasmetterci le informazioni personali.

How Amadeus uses your personal data and what is the legal basis for this use

Le informazioni personali che condividete con noi e che raccogliamo su di voi durante la vostra navigazione attraverso le App saranno utilizzate, trasferite e divulgate (se applicabile) ("elaborato") come consentito dalla legge locale, per gli scopi indicati di seguito:

* Important note: There are instances where we have a legitimate interest to use your data. Our legitimate interest will vary depending on what we are using your data for, and we explain above what the interest is and how it relates to the processing operations that we are carrying out. Please note that when Amadeus relies on legitimate interest as the legal grounds for processing your personal data, we have considered your privacy and carried out a balancing test to verify that your interests and fundamental rights do not override ours. You can obtain more information about this balancing test by using the contact details at the end of the notice.

Destinatari delle informazioni personali

We may share personal data with Amadeus affiliates, who, due to the nature of the services Amadeus provides as a global travel technology supplier, may be in any location around the world. These Amadeus affiliates may process personal data for the purposes described in this Notice. A link to the complete list of Amadeus affiliates and their locations can be found qui.

In addition, we may also disclose your information to the following categories of recipients:

Where such disclosures take place Amadeus requires the appropriate technical and organizational security measures to be in place to protect personal data, and for personal data to be processed lawfully. Amadeus only allows affiliates and third-party service providers to use personal data for specified purposes and in accordance with Amadeus’ instructions. Any sharing of personal data using third party platforms would be governed by the terms of the third-party platform used.

Trasferimento internazionale di dati personali

When Amadeus shares your personal data with its affiliates and third-party service providers who process personal data on behalf of Amadeus, this may involve transferring personal data outside the European Economic Area (“EEA“) or the United Kingdom. When personal data is transferred to a third country, it will continue to receive adequate protection through contractual or other arrangements put in place with Amadeus´ affiliates and third-party service providers. For these transfers, at least one of the following appropriate safeguards will be implemented:

• Personal data will be transferred to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission, or which are subject to regulations from the UK government permitting data transfers further safeguards;
• Standard contractual clauses as approved by the European Commission or the UK government which, together with supplementary measures, will ensure personal data transferred will retain the same protection it has in EEA or the UK; or
• Any other lawful transfer mechanism as foreseen in applicable laws and/or as approved by the European Commission, the UL government or relevant Data Protection Authority.

Further information on the appropriate safeguards used when transferring personal data outside the EEA or the UK can be requested through the contact details set out below in the section legal rights. When requesting this information please make a reference to the transfer of personal data outside the EEA or the UK.

Periodo di conservazione

Amadeus conserva i dati personali per tutto il tempo necessario a soddisfare le finalità per cui sono stati raccolti, anche al fine di soddisfare eventuali requisiti legali.

Si prega di notare che in tutti i moduli in cui ci fornite i vostri dati, potremmo specificare il periodo di tempo che intendiamo conservare i dati secondo le specifiche proposte definite nel modulo.

Furthermore, if a CMT account remains inactive for a continuous period of two years, Amadeus will delete the associated personal data, unless a longer retention period is required by law or necessary for legal purposes. Any activity within the account during this period will reset the inactivity timer.

I tuoi diritti

You have the following rights:

These rights may be limited, for example if fulfilling your request would reveal personal data about another person, or if you ask us to delete information which we are required by law or have compelling legitimate interests to keep.

Wherever we rely on your consent, you have the right to withdraw that consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal. We may, however, have other legal grounds for processing your data for other purposes, such as those set out above.

In some cases, we are able to send you direct marketing without your consent, where we rely on our legitimate interests.  You have an absolute right to optout of direct marketing, or profiling we carry out for direct marketing, at any time. You can do this by following the instructions in the communication where this is an electronic message, or by contacting us using the details set out below.

You may exercise your rights by completing questa forma, inviando una richiesta via email: privacy.checkmytrip@amadeus.com o inviando la tua richiesta alla sede legale competente.

Sebbene Amadeus intenda trattare con attenzione qualsiasi richiesta e/o reclamo da parte dell'utente, nonché trattare con attenzione i suoi Dati personali, ha il diritto di presentare qualsiasi reclamo o reclamo dinanzi alle autorità competenti per la protezione dei dati.

Updates to this privacy policy

We may update this privacy policy notice at any time, and we will provide you with a new privacy notice when we make any substantial updates. We may also notify you in other ways from time to time about the processing of your personal data.

Contattaci

In caso di domande relative alla presente informativa, si prega di contattare l'azienda all'indirizzo privacy.checkmytrip@amadeus.com. Per tutte le altre domande, in particolare problemi di funzionalità o domande di accesso all'account, contattaci via e-mail all'indirizzo feedback@checkmytrip.com.