此翻譯是由人工智能自動生成的,可能包含錯誤。如有疑問,請參閱英文版的原始隱私聲明。 個人資訊處理的基本訊息 | |
| 數據控制者 | AMADEUS IT GROUP, S.A. (“艾瑪迪斯”,“我們“ 或者 ”我們”) will be the data controller for data processing activities related to the use of CheckMyTrip services (“CMT 服務”) available either through the mobile application you have downloaded (“Mobile App”) or through your web browser (“Web App” and together the “Apps”)。 |
| 艾瑪迪斯從您那裡收集的信息 | Amadeus collects the following categories of data: Identification Data, Contact Data, Travel Data, Communication Data, Marketing Preferences and Technical Data. Further detail is provided below. |
| How Amadeus uses your personal data and what is the legal basis for this use | Amadeus processes your personal data for various purposes including account creation, provision of CMT Services, customer support, analytics and research, service communications, feedback collection, marketing communications, and facilitating third-party bookings. Detailed information about each processing purpose, the categories of data involved, and the corresponding legal basis is provided in the comprehensive table below. |
| 個人信息的接收者 | We may share personal data with Amadeus affiliates, who, due to the nature of the services Amadeus provides as a global travel technology supplier, may be in any location around the world. We may also disclose your information to third parties, business partners, suppliers, subcontractors, and service providers for the performance of any contract we enter into with them. If necessary or legally required we may disclose your personal data to public and government authorities, including public and government authorities outside your country of residence. |
| 國際數據傳輸 | Amadeus may share your personal data with its affiliates and third-party service providers, this may involve transferring personal data outside the European Economic Area or the United Kingdom. When personal data is transferred to a third country, it will continue to receive adequate protection through contractual or other arrangements put in place with Amadeus´ affiliates and third-party service providers. |
| 保留期 | 艾瑪迪斯保留個人數據所需的時間,以實現收集數據的目的,包括滿足任何法律要求的目的。特定的保留期與每個獨立的處理活動相關聯。 |
| 您的權利 | You have the right to access, rectification, erasure, object to the to some of the processing which we carry out, restrict processing of personal data, data portability and the right to lodge a complaint with a supervisory authority in the country that you reside in or, the country of your place of work or the country where the alleged infringement took place. You may also have additional rights if you live in specific jurisdictions. More details are included in the “Your rights” section below. You may exercise your rights by completing 這種形式, 通過電子郵件: privacy.checkmytrip@amadeus.com 或將您的請求發送至我們位於 Calle Salvador de Madariaga, 1, 28027 Madrid (Spain) 的註冊辦事處。 |
| Additional information | 下面提供了有關隱私和數據保護的更多信息。 |
Last Updated: January 2026
This notice describes how AMADEUS IT GROUP, S.A. (“艾瑪迪斯”,“我們“ 或者 ”我們”), with registered office at Calle Salvador de Madariaga, 1, 28027 Madrid (Spain), will make use of your data for the purposes of making the Mobile App or Web App and their features available to you, as well as any processing of personal data carried out by Amadeus to provide you with the travel itinerary and assistance services (“CMT Services”). The notice also describes your data protection rights, including the right to object to some of the processing which we carry out. More information about your rights, and how to exercise them, is set out in the “Your rights” section below.
This Notice does not address the collection, use, or disclosure of information through any other means other than the Apps. This Notice does not apply to the personal data that Amadeus may process about you as a traveller. If you are interested in learning more about these other processes, please follow this link.
本通知也獨立於提供第三方服務的提供商通過 CMT 服務建議或提供的隱私通知,這些提供商可能會向您(作為獨立控制人)提供與您使用 CMT 服務相關的信息。如果您決定預訂或購買通過 CMT 服務建議或提供的第三方服務,您提供的任何個人數據將受這些第三方隱私聲明的約束。我們強烈建議您在提供您的個人數據之前閱讀此類隱私聲明。
本通知不涉及任何第三方的隱私、資訊或其他做法,且艾瑪迪斯對此不承擔任何責任,包括但不限於任何第三方經營的應用程式包含連結的任何網站;或任何第三方平台,例如社交媒體平台,Amadeus 可能會根據您的要求共享個人資訊。當以此方式分享個人資訊時,個人資訊的使用將受您要求共享個人資訊的第三方平台的條款的約束。本應用程式中包含的連結並不表示我們認可該連結的網站。
We collect and process the following data:
| Category | Detail |
| Identification Data | Your name, surname, username, gender and date of birth |
| Contact Data | Your email address, home address and phone number |
| Travel Data | Travel itinerary and travel details, travel schedules, and travel preferences (seat, meal preferences, etc.). |
| Communication Data | Records of correspondence, your comments, questions, and feedback. |
| Marketing Preferences | Your marketing preferences, including any consents you have given us |
| Technical Data | Information related to the browser or device you use to access our Apps that we may obtain through the use of cookies or similar technologies such as your IP address. We and our service providers may use “cookies” and similar technologies on the Apps. We may use cookies and other technologies to better serve you with more tailored information and facilitate your ongoing access to and use of the Apps and the CMT Services. For detailed information on the cookies we may use and the purposes for which we may use them, see our Cookie 聲明. |
We may collect and process additional personal data that you decide to share with us through specific forms, additional privacy and data protection disclosures will accompany any such forms as applicable.
如果您打算向我們提供第三方的個人數據,您有責任在將個人信息傳遞給我們之前獲得該第三方的同意。
您與我們分享的個人資訊以及我們在您瀏覽應用程式期間收集的有關您的個人資訊將被使用、傳輸和揭露(如適用)(“已處理」),並依當地法律規定,用於下列目的:
| 目的 | 處理的數據類別 | 數據收集詳情 | 額外細節 | 處理的法律依據 |
| 建立 CMT 帳戶 | Identification Data Contact Data | 可以直接在 CMT 行動應用程式或 Web 應用程式的註冊部分建立 CMT 帳戶。 | 若要接收 CMT 服務,您需要建立帳戶。我們會根據需要處理您的個人資料以建立您的 CMT 帳戶並為您提供 CMT 服務。 | 合同的履行。 |
| 提供 CMT 服務 | Identification Data Contact Data Travel Data Any additional information you may provide us with. | 可能會通過使用 CMT 服務收集個人數據。 您的個人數據可以由您直接提供,也可以從您的乘客姓名記錄 (PNR) 中提取。 | We will process your personal data to send you the relevant information and suggestions of services in connection with your trip (flight status, check-in reminders, flight changes, booking services, pre-trip services etc.) | 合同的履行。 |
| Provision of helpdesk and support services related to the CMT Services. | Identification Data Contact Data Communication Data Any other information necessary to solve your problem and to respond any queries that is raised with us, and comments, questions, or feedback. | 當您按照本通知“聯繫我們”部分所述通過電子郵件聯繫我們和/或如果您聯繫我們或我們通過我們的社交媒體頁面聯繫您時,我們將處理您的個人數據。 | We will use your e-mail address to verify your identity, including other relevant personal data by contacting you with necessary information on the CMT Services and e-mail updates on the basis of a contract to which you are a party to. | We have a legitimate interest* in managing our business, providing customer service and resolving any issues or complaints. |
| Perform analytics and research to improve CMT Services. | Identification Data Contact Data Travel Data Technical Data | 個人數據將通過您使用 CMT 服務來收集,包括但不限於通過使用跟踪技術。
| We will anonymize and/ or aggregate any personal data collected through the CMT Services and use it for research, analytical and statistical purposes, to identify preferences, interests and trends, and other activities in the travel and/or hospitality industry, improve our products and to identify products, solutions and services that might be of interest to you. | We have a legitimate interest* in managing our business and improving our services. Where we use cookies or similar technologies, we rely on your consent where required. |
| 提供與 CMT 服務的變更和更新相關的通信。 | Identification Data Contact Data | 為提供 CMT 服務而收集的個人資料將用於向您提供與服務相關的這些通訊。 | 我們將向您發送有關應用程序和/或 CMT 服務的信息,例如我們的條款和條件、政策、通知和/或其他管理信息的變更。 | We have a legitimate interest* in managing our business. |
| 獲得反饋 | Contact Data Information you decide to share through surveys and other forms made available to you. | 可能會收集個人數據以獲得您的反饋並回答您提出的問題(例如,通過調查、表格或您聯繫我們時通過電子郵件)。 | Personal data collected through surveys, forms and/or via email will be anonymized and/ or aggregated for research, analytical and statistical purposes, to identify preferences, interests and trends, and other activities in the travel and/or hospitality industry, improve our products and to identify products, solutions and services that might be of interest to you. | 同意。 |
| 商業傳播(市場營銷) | Identification Data Contact Data Marketing Preferences Additional contact information that may be required when using the subscription form. | 可以通過 CMT 服務的註冊表或訂閱表收集個人數據,以接收來自艾瑪迪斯的商業通訊(例如時事通訊)。 | We will fulfil requests made by you through specific forms to send you commercial communications such as subscriptions and newsletters. | If you are a user of the CMT Services, we have a legitimate interest* in promoting our products and services, and in keeping you informed about updates and offerings that may be relevant to you. If you actively subscribe to receive commercial communications and/or newsletters from Amadeus, we rely on your consent. |
| 方便預訂通過CMT服務推薦的第三方服務 | Identification Data Travel Data | 個人數據將通過您使用 CMT 服務來收集。 | We will share your personal data with third parties offering services to facilitate the booking of such services. If you finalize the booking with such third-party providers, they will process your personal data as independent data controllers in accordance with their own privacy statements and practices. | 同意。 |
* Important note: There are instances where we have a legitimate interest to use your data. Our legitimate interest will vary depending on what we are using your data for, and we explain above what the interest is and how it relates to the processing operations that we are carrying out. Please note that when Amadeus relies on legitimate interest as the legal grounds for processing your personal data, we have considered your privacy and carried out a balancing test to verify that your interests and fundamental rights do not override ours. You can obtain more information about this balancing test by using the contact details at the end of the notice.
We may share personal data with Amadeus affiliates, who, due to the nature of the services Amadeus provides as a global travel technology supplier, may be in any location around the world. These Amadeus affiliates may process personal data for the purposes described in this Notice. A link to the complete list of Amadeus affiliates and their locations can be found 這裡.
In addition, we may also disclose your information to the following categories of recipients:
| Personal Data Category | Category of Recipient | Why we share your data |
| All relevant data | Business partners, suppliers, subcontractors, and service providers | We share your data with our business partners, suppliers, subcontractors, and service providers, who will process it on our behalf for the purposes identified above. In particular, we use third party technology and platform providers for website hosting, maintenance, email service delivery. |
| Technical Data | Analytics and search engine providers | For the improvement and optimization of our Apps and the CMT Services. |
| All relevant data | Affiliates or other third parties | To complete possible reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of our business, assets or stock (including without limitation in connection with any bankruptcy or similar proceedings). |
| All relevant data | Public and Government authorities | To comply with legal requirements and respond to requests, to enforce our terms and conditions and protect our operations or those of any of our affiliates, to protect our rights, privacy, safety, property, and/or that of our affiliates, you, or others; and to permit us to pursue available remedies or limit the damages that we may sustain. |
Identification Data Contact Information Travel Data And other relevant data requested by the third party | Third party booking provider | If you initiate a booking processed for third-party services made available or suggested through CMT Services, we may also process your personal information to pre-fill some mandatory information requested by such third-party provider in order to facilitate your booking process. This personal information will be used by the third-party provider as necessary for your booking process and will be processed in accordance with the third-party’s applicable privacy terms. |
Where such disclosures take place Amadeus requires the appropriate technical and organizational security measures to be in place to protect personal data, and for personal data to be processed lawfully. Amadeus only allows affiliates and third-party service providers to use personal data for specified purposes and in accordance with Amadeus’ instructions. Any sharing of personal data using third party platforms would be governed by the terms of the third-party platform used.
When Amadeus shares your personal data with its affiliates and third-party service providers who process personal data on behalf of Amadeus, this may involve transferring personal data outside the European Economic Area (“EEA“) or the United Kingdom. When personal data is transferred to a third country, it will continue to receive adequate protection through contractual or other arrangements put in place with Amadeus´ affiliates and third-party service providers. For these transfers, at least one of the following appropriate safeguards will be implemented:
Further information on the appropriate safeguards used when transferring personal data outside the EEA or the UK can be requested through the contact details set out below in the section legal rights. When requesting this information please make a reference to the transfer of personal data outside the EEA or the UK.
艾瑪迪斯保留個人數據所需的時間,以實現收集數據的目的,包括滿足任何法律要求的目的。
請注意,在您向我們提供詳細信息的任何表格上,我們可能會根據表格中定義的具體建議指定我們打算保留數據的時間段。
Furthermore, if a CMT account remains inactive for a continuous period of two years, Amadeus will delete the associated personal data, unless a longer retention period is required by law or necessary for legal purposes. Any activity within the account during this period will reset the inactivity timer.
You have the following rights:
| Right | Summary |
The right of access
| Enables you to receive a copy of your personal data |
The right to rectification
| Enables you to correct any inaccurate or incomplete personal data we hold about you |
The right to erasure
| Enables you to ask us to delete your personal data in certain circumstances |
The right to restrict processing
| Enables you to ask us to halt the processing of your personal data in certain circumstances |
| The right to object | Enables you to object to us processing your personal data on the basis of our legitimate interests (or those of a third party), including processing for direct marketing purposes or profiling for purposes of direct marketing, or where we are performing a task in the public interest. Your objection will be upheld, and we will cease processing your personal data, unless the processing is based on compelling legitimate grounds or is needed for the exercise or defence of legal claims that may be brought by or against us.
|
The right to data portability
| Enables you to request us to transmit personal data that you have provided to us to a third party without hindrance, or to give you a copy of it so that you can transmit it to a third party, where technically feasible |
| In France: The right to instruct us regarding the use of your personal data after your death | Enables you to instruct us on the processing (retention, deletion, and disclosure) of your personal data after your death. You can change or revoke such instructions at any time. |
| In the UK: the right to make a complaint to us | If you have unresolved concerns, you have the right to complain to us (using the details set out in ‘Contacting us’ below) |
These rights may be limited, for example if fulfilling your request would reveal personal data about another person, or if you ask us to delete information which we are required by law or have compelling legitimate interests to keep.
Wherever we rely on your consent, you have the right to withdraw that consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal. We may, however, have other legal grounds for processing your data for other purposes, such as those set out above.
In some cases, we are able to send you direct marketing without your consent, where we rely on our legitimate interests. You have an absolute right to optout of direct marketing, or profiling we carry out for direct marketing, at any time. You can do this by following the instructions in the communication where this is an electronic message, or by contacting us using the details set out below.
You may exercise your rights by completing 這種形式,通過電子郵件發送請求: privacy.checkmytrip@amadeus.com 或將您的請求發送到適用的註冊辦事處。
儘管艾瑪迪斯打算謹慎處理您的任何請求和/或索賠,並謹慎處理您的個人數據,但您有權向相關數據保護機構提出任何索賠或投訴。
We may update this privacy policy notice at any time, and we will provide you with a new privacy notice when we make any substantial updates. We may also notify you in other ways from time to time about the processing of your personal data.
如果您對本通知有任何疑問,請與我們聯絡: privacy.checkmytrip@amadeus.com。對於所有其他疑問,特別是功能問題或帳戶存取疑問,請透過電子郵件聯絡我們 feedback@checkmytrip.com.
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